Tuesday, June 22, 2010





I recently received a rather disturbing email from a reader, who made me aware of the fact that the CVS Store at 395 Court Street may be selling outdated medication. If that is the case, it is unacceptable and certainly needs to be investigated.
Here is the reader's email:


Hi Katia,
I'm new to the neighborhood and really love it. Your blog has helped
me learn more about the area and I really appreciate the work you are
doing.
I was wondering if you could help me voice a complaint that I have
regarding the CVS on Court. I'm guessing that there are plenty of
people with complaints about the store and I prefer to take my
business to Clinton Apothecary. Unfortunately I had to go to CVS for
something after C.A. was closed and noticed that the hydrocortisone
cream that I bought had expired in 2009 (it also cost 3 times what
C.A. charges!). When I went to return the item I noticed that all but
one of the products had an expiration date of 2009. I looked around
at other products and saw expiration dates on several items. I
notified the people at the pharmacy counter who were not helpful and
the store was a bit chaotic because no one was there and the lines
were backed up due to the new self check-out system that they had just
put in. When I got home I did a little research and saw that in 2008
several chain drug stores, including CVS, had been investigated for
selling expired medications. I have not been able to get through to
anyone at CVS to complain so I'd like to at least get word out to
those that do shop there to check their products before they buy them
or just take your business to a non-chain pharmacy where you will get
better service and better products. I know I will!
Thanks!

I couldn't agree with the reader more. (Does anyone remember the wonderful ladies at Renaissance Pharmacy?)

CVS, like other drugstore chains, has pushed out smaller pharmacies like Renaissance.
The service these big stores provide is mediocre at best. Let us hope that they will take customer concerns seriously and check their shelves on a regular basis so that no outdated medicines get sold.

Has anyone else had a similar experience? Please let me know by emailing me directly at
pardonmeinbrooklyn at gmail dot com or leave a comment below.




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